Refund

World Real Estate Excellence Awards Refund Policy Entry Fee Refund Terms & Conditions

Refund terms for entry fees in the World Real Estate Excellence Awards programme.

Entry Fees

All entry fees paid to the World Real Estate Excellence Awards are non-refundable once an entry has been submitted and acknowledged by the awards secretariat. This reflects the costs of eligibility review, jury preparation and administrative processing incurred from the point of submission.

Cancellation By Entrant

Entrants may withdraw an entry at any time before the entry-close deadline. Withdrawn entries are not eligible for refund, but the entrant's submission is removed from review.

Cancellation By Programme

In the unlikely event the programme is cancelled in full (not postponed) before jury scoring begins, entrants will receive a pro-rated refund. If the programme is postponed, entries are transferred automatically to the rescheduled edition.

Payment Disputes

Payment disputes must be raised within 14 days of payment. Contact awards@goldentreeawards.com with the payment reference and a description of the issue.

Errors

If an entrant pays for a category they cannot enter (for example, due to eligibility ineligibility identified during review), the awards secretariat will work with the entrant to redirect the fee to an eligible category. Refunds in such cases are at the discretion of the awards secretariat.

Currency & Taxes

All fees are charged in US dollars unless otherwise specified. Local taxes, payment processing fees and currency conversion charges (where applicable) are non-refundable.

Contact

For refund enquiries: awards@goldentreeawards.com or +971 585862014.

Last updated: 24 May 2026